privacy policy

Legal

Effective Date: August 17, 2025

At Good Luck Grams, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

We collect personal information that you voluntarily provide when you:
  • Place an order for a Good Luck Gram
  • Submit a photo or message for your Gram
  • Sign up for our mailing list
  • Contact us via email, phone, or web forms
  • The information may include:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Photos and messages for your order
  • Meet affiliation and gymnast information

We also collect non-personal information automatically via cookies and similar technologies, such as:
  • IP address
  • Browser type
  • Pages visited
  • Referring website

1. information we collect

We use your information to:
  • Process and fulfill your orders
  • Create and send your customized Good Luck Grams
  • Communicate with you about your order or event
  • Send updates, newsletters, or promotional materials (if you opt in)
  • Improve our website and customer experience
  • We do not sell or rent your personal information to third parties.

2. how we use your information

We only share your personal information with trusted service providers as necessary to:
  • Process payments
  • Print and ship your order
  • Provide customer support

These providers are obligated to keep your information secure and may not use it for other purposes.

We may also disclose information if required by law, legal process, or to protect our rights and users.

3. sharing your information

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services to you.

When you make a purchase, your data is stored through Shopify’s data storage, databases, and the general Shopify application.Your data is stored on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction and is then deleted.

Shopify adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council. For more information, you can review Shopify’s Privacy Policy.

4. shopify

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. While no method of transmission or storage is 100% secure, we work to ensure your data is handled responsibly.

5. data security

Email Opt-Out: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any message.

Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Photo Usage Consent: Parents and guardians have the right to control whether their child’s photo and/or Good Luck Gram may be used by Good Luck Grams for promotional purposes, including on our social media platforms and marketing materials. During the ordering process, customers are given the opportunity to grant or deny this permission. We will honor all preferences submitted at the time of purchase. If you would like to change your preference after placing an order, please contact us at hello@goodluckgrams.com.

6. your choices

Good Luck Grams does not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have received information without appropriate consent, we will delete it promptly.

7. children's privacy

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. third-party links

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

9. changes to this policy

If you have any questions about this Privacy Policy or how your data is used, please contact us:
Good Luck Grams
Email: hello@goodluckgrams.com
Phone: (330) 451-6226
Website: www.goodluckgrams.com

10. contact us